TNS - FAQ

How do ATMs positively impact consumers?
Why do consumers choose to use ATMs with surcharges? What other options do they have?
How would a ban on surcharging effect consumers and merchants?
What is a convenience/surcharge fee and how does it work?
Who owns white label ATMs?
Do white label ATMs have to follow the same guidelines as banks?
Why are consumers notified about surcharge/convenience fees?
What is a Chip Card?

Do white label ATMs have to follow the same guidelines as banks?

Interac® members and business partners are subject to the same compliance requirements from Visa®, MasterCard® and Interac® as the bank owned ATMs.

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